About
Starting Semester: Fall 2025Assigned: No
Location: Roswell
North Fulton Community Charities
Client Profile
North Fulton Community Charities (NFCC) is a nonprofit organization dedicated to serving individuals and families in crisis throughout North Fulton County, including the communities of Roswell, Alpharetta, Milton, Mountain Park, and Johns Creek. Founded in 1983, NFCC has become a cornerstone of support in the region, providing holistic services that prevent hunger and homelessness while fostering long-term stability. Each year, NFCC assists nearly 10,000 residents through programs including direct financial assistance for rent and utilities, a client-choice food pantry, clothing support, education and workforce development programs, and seasonal initiatives. In an area where many households struggle with the high cost of living, NFCC offers a critical safety net and a path toward self-sufficiency.Project Description
NFCC is seeking to enhance the accuracy, efficiency, and scalability of its food inventory management processes as it prepares to expand operations with the launch of a new satellite inventory location. Currently, NFCC relies on a manual system to track food donations and inventory, which results in significant delays between when food arrives and when it is entered into the digital system. This disconnect causes two key issues: first, food available in the warehouse may not appear in the system, making it difficult for staff to accurately forecast purchasing needs; and second, clients may experience perceived shortages when placing orders through the client-choice platform, despite inventory being available but unrecorded.A challenge to capturing all inventory is that we currently have multiple points of entry where the donations come into the facility. In addition to this we have some food coming in from individual food partners that we pick up multiple times per week through volunteer food recovery as well as our truck fleet, also have food drives as well as donations that are coming in from individual donors that are dropped off at 2 different entry points. All of these items have not been sorted and are not in any kind of order. Finally we do receive items ordered from the ACFB that are palletized and organized. We have identified the need for additional volunteers and are currently working on increasing opportunities.
We are seeking a senior design team to document current inventory tracking workflows, identify inefficiencies, and develop solutions to streamline real-time inventory visibility across multiple sites. This includes evaluating how to best integrate Smart Choice Enterprise, the digital inventory control system of NFCC, into existing operations, recommending process improvements or automation where needed, and assessing capacity and technology needs to ensure consistent and accurate inventory management. The goal is to support NFCC’s growing distribution capacity while maintaining a high standard of service for families in need.