Title: Understanding patient- physician interaction and opportunities for automating health care


Abstract: Dr. Montague is an industrial engineer that specializes in human factors and ergonomics and health systems engineering. In this presentation she will describe the global challenges of increasing patient access to health care with a declining, burned out physician workforce. The goal of this research is to develop methods, models and tools to inform safe, effective and appropriate technologies to support patient and physician work. Research challenges related to understanding patient and physician needs in complex systems will be discussed through a series of mixed methods studies. Future research related to a post pandemic health care system and equity in systems engineering methods will be discussed.


Bio: Enid Montague received MS and PhD degrees in Industrial and Systems Engineering from Virginia Tech, specializing in human factors and ergonomics engineering. Dr. Montague is currently an Associate Professor in the college of computing at DePaul University and adjunct professor at Northwestern University’s Feinberg School of Medicine. She is the director of the Wellness and Health Enhancement Engineering Laboratory (WHEEL). Dr. Montague has received numerous awards for her research including the Francis Research Fellowship, a Kl2 early career award from the National Institutes of Health (NIH), and a Fulbright award to improve health care systems.