Judith Shaul Norback is a faculty member and director of workplace and academic communication at the Stewart School of Industrial & Systems Engineering at Georgia Institute of Technology.
She has developed the Workforce Communication Program by conducting interviews with engineers, managers, and executives of firms employing engineers and using the information along with faculty input to develop and teach Workforce Presentation Instruction in Capstone Design and Basic Statistical Methods. Formerly, she worked for eight years at Educational Testing Service identifying the communication requirements of jobs and then founded and directed for eight years the Center for Skills Enhancement, Inc. Her clients included the U.S. Department of Labor, the National Skill Standards Board, the entire American steel industry, and many colleges and universities.
At Georgia Tech, Dr. Norback founded and has directed the Workforce Communication Lab and taught students communication skills. She continues to improve the workforce presentation instruction, which has been shown to improve student confidence and competence in presenting. Her research on the communication skills required for engineers' success in the workforce and the assessment of those skills has been supported by the National Science Foundation, the Alfred P. Sloan Foundation, alumni, and the Engineering Information Foundation.
Dr. Norback has presented at many national conferences and since joining Georgia Tech in 2000 she has published articles in INFORMS Transactions on Education, the American Society for Engineering Education Annual Conference Proceedings, and IEEE Transactions on Professional Communication. Currently she is focused on writing a book for John Wiley & Sons on Oral Communication Excellence for Engineers, assessing the Capstone Design communication instruction, teaching a new course for graduate students on writing journal articles, and developing performance assessment for communication instruction.
Dr. Norback holds a M.A. and Ph.D. in social psychology from Princeton University and a B.A. magna cum laude, social psychology from Cornell University. She is involved in the American Society for Engineering Educations (ASEE), Council for Programs of Technical and Scientific Communication (CPTSC), Institute of Electrical and Electronics Engineers (IEEE), Operations Research and Management Science (INFORMS), American Psychological Association, and the International Reading Association.