Using IMAP with Microsoft Outlook 2003

Problem:

I am using Outlook 2003 and want to use IMAP to access my ISyE email.



Solution:

Configuring IMAP for Outlook 2003

Start Outlook on the local machine and choose Tools -> E-mail Accounts from the menu at the top of the page. Select Add a new e-mail account, then choose Next >.

Add Account


Check the IMAP radio button, then choose Next.

E-mail Accounts Wizard Step 02

  • Enter your full name in the Your Name field.
  • Enter your e-mail address into the E-mail Address field.
  • Enter the mail server imap.isye.gatech.edu in the Incoming mail server (IMAP) field.
  • Enter the mail server mail.isye.gatech.edu in the Outgoing mail server (SMTP) field.
    • note: If if you are connecting to the internet via an Internet Service Provider (ISP), use the outgoing mail server designated by your ISP.
  • Enter your ISyE UNIX username in the User Name field.
  • Check the Remember password checkbox (if using a machine only accessible by you) and enter you ISyE UNIX account password.
  • Choose More Settings ... when you finish entering the above information

E-mail Accounts Wizard Step 03


Select the General tab. Enter a descriptive name for the Mail Account and the Organization and Reply E-mail.

 E-mail Settings General Tab


Select the Advanced tab. Check the Incoming server (IMAP) checkbox and uncheck the Outgoing Server (SMTP) checkbox for This server requires a secure connection (SSL). Choose OK.

 E-mail Settings Advanced Tab


Choose Finish.

E-mail Accounts WIzard Complete


Deleted Items

IMAP has a different deletion model than most other POP clients. If you're familiar with Pine, then you'll recognize the model: When an item is deleted, it remains in the same folder, with a "deleted" property on it (line drawn through messgage). In order to completely remove it, the items "marked for deletion" must be expunged from the folder. To do this, choose Edit -> Purge Deleted Messages.

Deleted Items


Configuring IMAP for Clients with Existing POP configurations

If you had an existing POP account to access your ISyE email account, you should see that account under Tools -> Accounts.

Existing Account

The account is usually tied to an existing Inbox in the previous profile. If you would like email folders that exist on your local machine to be visible from another IMAP client (e.g. home computer, laptop computer, web interface), you must drag and drop any folders from under the Inbox on the local machine to the Inbox located on the IMAP server. In this example, I have dragged the Folder3 folder from my local machine to the IMAP server. Now I can read the contents of Folder3 from any properly configured IMAP account from my home machine, laptop, or via the ISyE webmail interface.

Move Folder


After you are comfortable that your IMAP account is working correctly, you need to remove the existing POP account. Select your existing POP account, then click Remove.

note: the POP account will be deleted, but your existing personal folder data (inbox, folders, contacts, calendar, etc.) will be left intact. After you have configured the new IMAP account and have test it, you can move your old locally stored messages to the remote IMAP server where they will be backed up and accessible from other mail clients.

Existing Account


Choose Yes. You will be taken back to the E-mail Accounts window where see only the IMAP account.

Remove POP

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